Halloran & Sons — What people say
Visual concept preview of the Trade Service template's Reviews page: The proof engine, at length: ordinary reviews from named streets and real jobs, which is the only way this trade is actually judged. The sections below are a non-interactive composition of open-registry blocks.
Every review we have, good and middling, in the words people wrote them. We have not deleted the four-star ones and we have not tidied the spelling.
The three most recent, including the one that cost us a star. She was right — we were late.
Boiler died on the Sunday of the cold snap. Sean was on Cobb Lane within the hour, found a seized pump, and had it running by half nine. Charged me the out-of-hours rate he quoted on the phone and not a penny over.
Late by about forty minutes and rang twice to tell me so, which I would rather have than silence. Fixed the leak under the bath and took the old lino out to the van. Would have been five stars an hour earlier.
Third firm I called about the cold upstairs radiators and the first to say the word sludge. Flushed the whole system in a day, fitted a filter, and the back bedroom is warm for the first time since we moved in.
Nine of them, from nine streets. If you live near one of these, you can knock and ask.
Water coming through the kitchen ceiling at seven in the morning. Kieran answered the mobile himself, told me where the stopcock was before he left the yard, and was here inside forty minutes. Two floorboards up, one joint, done.
Used them for nine years on three properties. Same two lads every time, they ring the tenants themselves, and the paperwork lands the same afternoon. That is the whole reason I have never looked elsewhere.
Quoted a new boiler in writing, stuck to it to the penny, and finished a day early. Tom put dust sheets down the hall without being asked and hoovered the airing cupboard on his way out.
Rang about a dripping tap and Bernie talked me through tightening it myself over the phone. Would not take a booking for it. That is either very good business or very good manners and I do not much mind which.
Twenty-two year old boiler and Marek got another winter out of it rather than selling me a new one. Told me straight it was the last winter, and it was. When it went they had the replacement in two days.
Blocked drain in the yard, twice in a month. Second time they jetted it properly, found the root that was doing it, and did not charge for the return visit even though I offered.
I am eighty-one and I have had a lot of tradesmen through this house. These are the only ones who explain what they are doing before they do it and then charge what they said. Dermot still comes on a Friday.
Landlord check on a Friday afternoon, certificate emailed by five. Tenant said they were polite and quick and took their boots off. Booked all six properties in for next year on the spot.
Not a cheap quote and they did not pretend to be. What they were was exact — same price, same days, same two men, and the site tidy every evening. I would pay it again.
My husband died in the February and the heating went the week after. I did not know where the stopcock was, what a cylinder was, or who to ring. Kieran spent an hour showing me the whole system with a torch, wrote the important bits on the back of an envelope for me, and charged me for one hour.
Landlords and letting agents are about a third of our week, and they judge us on two things: whether the tenant was happy and whether the paperwork arrived. Both of those are just turning up when you said you would.
Same two lads every time, they ring the tenants themselves, and the certificate is in my inbox before they are back in the van. I have not had to chase Halloran once in nine years, which I cannot say about anyone else on my list.
Gordon Pyle, landlord — nine years, three properties
We would rather be judged on this page than on anything we could write about ourselves. Ring the office and we will add yours next month.